Refund & Cancellation Policy

Effective Date: 01/07/2025

Thank you for choosing Aimsaarthi Learning Solutions. We strive to deliver high-quality educational content and digital learning services. Please read our Refund & Cancellation Policy carefully before making any purchase or registration.

1. General Policy

• All purchases made on https://aimsaarthi.com are final and non-transferable.
• Refunds or cancellations are permitted only in cases where payment was made in error or where the purchased service could not be delivered due to a verified technical fault from our end.
• Requests for refund or cancellation must be made within 7 days of the original payment date.

2. Non-Refundable Situations

• Once a course, test series, or study material is accessed or downloaded, it becomes non-refundable.
• Failure to use the purchased product/service does not entitle the user to a refund.
• Refunds are not applicable to promotional offers, discounts, or bundle subscriptions.

3. Technical Issues and Duplicate Payments

• In the event of a duplicate payment, the user must immediately contact our support team with transaction details.
• After verification, any excess amount will be refunded through the original payment method within 7–10 business days.
• All refunds are subject to verification and payment gateway reconciliation.

4. Payment Gateway (Paytm) Compliance

• All transactions are processed securely through Paytm Payment Gateway and comply with their refund and settlement policies.
• We do not store your card, bank, or UPI details.
• Refunds, if approved, are processed only through the original payment mode (Paytm, UPI, or card).

5. Cancellation of Services

• If Aimsaarthi Learning Solutions cancels a course or service due to unforeseen circumstances, users will receive a full refund for the affected service.
• Users will be informed via email or SMS in such cases.

6. Refund Request Procedure

To initiate a refund or cancellation, please contact our support team via email with the following details:

• Full Name
• Registered Email ID
• Transaction ID / Payment Reference
• Reason for Refund / Cancellation

Send all refund or cancellation requests to: 📧 support@aimsaarthi.com

7. Processing Time

• Approved refunds will be processed within 7–10 business days from the date of approval.
• The actual credit to the user’s account depends on the issuing bank/payment gateway policies.

8. Contact Us

For any concerns regarding this policy, please visit our Contact Us page.